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Business laptops vs consumer laptops: What's the difference?

google Chromebook Plus event, three laptopsImage: Michael Crider/Foundry

Consumer laptops and business laptops have a lot in common. You can certainly get business done on a consumer laptop, and you can consume content on a business laptop. But let’s be honest: The line between a business and consumer laptop is fuzzy. That’s because the real difference is more of a marketing one.

Business laptops are marketed to businesses and have features businesses are looking for, while consumer laptops are marketed to the average home user. You’ll find some high-end consumer laptops that have a lot in common with high-end business laptops.

Business laptops tend to be more expensive than the average consumer laptop – there’s not a big focus on “budget” laptops like there is when we talk about consumer laptops. They prioritize features for work and productivity, like more ports, including built-in HDMI for connecting to projectors. They’re often sturdier and hold up better for travel. A higher-end premium consumer laptop might have a lot of these same features.

But while they may be packed with powerful CPUs, lots of RAM, and plenty of storage, business laptops tend not to include powerful GPUs. They prioritize battery life over graphics horsepower, and they aren’t going to be the ideal gaming PC.

Looking to pick up a brand new laptop? Check out PCWorld’s roundup of the best laptops available today.

Business vs. consumer laptops: Price

Business laptops are often more expensive than consumer laptops. Companies sometimes receive a discount on these prices by buying laptops in bulk for their “fleet” of computers. If you buy a single business laptop for your own use, you might not get a great deal.

In contrast, consumer laptops are primarily marketed to the average computer user – someone who might want to get work done sometimes, but who might also just want to watch movies and browse the web. Their prices tend to be lower, and they’re not set with that kind of “bulk discount” pricing in mind.

There’s a whole range of consumer laptops from the least expensive “budget” laptops up through “midrange” laptops and “premium” laptops. You almost certainly aren’t going to find a business laptop for $300 to $500, for example – that’s the domain of “budget” consumer laptops.

But there’s no clear line between “business” vs. “consumer” laptops in terms of price. You can find high-end laptops full of bleeding-edge hardware marketed to consumers that are more expensive than the average business laptop. You may also find laptops primarily marketed as “business laptops” that provide pretty good value to home users, too.

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Ports, dongles, and communications

Business laptops generally have a more generous selection of ports. You’re more likely to find features like an SD card slot, an Ethernet port, and HDMI out connections on a business laptop. Ethernet makes it easier to connect them to wired networks in a workplace, for example, and HDMI makes it easy to output video to a projector and give a presentation.

On a consumer laptop, you’re likely to find fewer USB ports and more reliance on connecting a USB dongle for these other ports. That’s not a big deal for most people, and some of the thinner business laptops won’t have features like a microSD card slot or an Ethernet port, anyway – so you may need a dongle even with a business laptop.

On a business laptop, you can expect the quality of the webcam and microphone to be a bigger focus for business meetings. The same is true for the keyboard – business laptops want to provide a good typing experience. Security is also a focus, and you’re more likely to find extra biometrics features like a fingerprint reader on a business laptop, as well as additional security features like built-in webcam privacy covers.

IDG / Chris Hoffman

The Lenovo ThinkPad X1 Carbon (Gen 12) has an HDMI port and a few USB ports, but its design has a lot in common with the average thin-and-light ultrabook.

Hardware specs and graphics performance

A business laptop with higher price point than a budget laptop may have higher-end hardware — especially when compared to budget consumer laptops. You’ll often find lots of RAM, a generous helping of storage, and higher-end faster CPUs. On the other hand, a more “mid-range” business laptop may not be packed with the powerful hardware you’d find in a more “premium” consumer laptop.

Consumer laptops in the “budget” price range may have less RAM and storage, and they often come with lower-end CPUs and slower integrated graphics hardware. That helps keep the cost down and makes consumer laptops more price competitive. After all, not everyone needs 32GB of RAM and a 2TB solid-state drive! But again, “premium” consumer laptops may have the same internal hardware as a business laptop or better.

You might assume that a consumer laptop is more likely to come with a touchscreen, a 360-degree hinge, and other features that seem content-consumption-centric. That’s not necessarily true – that 360-degree hinge and touchscreen might work great along with a stylus for taking notes, for example. So these might be features you’ll find on some laptops marketed for business use, too!

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It’s worth noting that neither a business laptop nor a consumer laptop will offer the best graphics performance. For that, you’ll want to turn to a gaming laptop with a more powerful GPU from Nvidia or AMD. While Intel’s graphics hardware is becoming more competitive, you’re still going to get better performance with a gaming laptop. Of course, gaming laptops come with their own compromises. They’re often bulkier, which allows them to provide good airflow and cooling for those powerful GPUs. And the gamer-centric design often features multicolored LEDs and other highlights that may not be totally at home in a conference room.

Build quality and repairability

Business laptops often have better build quality, as they’re designed for “road warriors” who take their laptops on the go for work. Corporate IT departments don’t want these things breaking regularly. A higher-end, more expensive business laptop is more likely to advertise that it’s rugged and drop-tested than a consumer laptop.

That’s not a firm dividing line, of course: A higher-end consumer laptop might have pretty good build quality, too.

Business laptops are usually more repairable. That’s a feature some corporate IT departments are looking for: The ability to crack open a laptop and replace the battery or storage device. They may also be more upgradeable, giving an IT department the ability to swap out the RAM or install additional storage. Still, that’s not guaranteed: These features are more common on business laptops, but be sure to check the fine print.

IDG / Chris Hoffman

The Lenovo ThinkPad X1 Carbon (Gen 12) is a great example of a machine that straddles the line between a reliable, high-end business laptop and a premium ultrabook.

Business vs. consumer laptop: Which should you buy?

So what’s better, a business or consumer laptop? While I’ve given a lot of praise to business laptops here, there’s no winner. They’re both good! Which you should buy depends on what you’re looking for.

If you’re an average PC buyer buying a laptop for use at home or school, a consumer laptop is probably the way to go. This is true even if you work from home. If you choose the right consumer laptop, you’ll get an awesome machine at a reasonable price point – which price point is up to you! You have a lot more options with consumer laptops. And the trade-offs are not always a big deal: Not everyone needs all the ports a business laptop might offer. More ports are nice, but a good USB-C dongle will do the job when you need it.

On the other hand, if you can find a business laptop at a price you’re happy with – or your employer is happy to pay – a business laptop often provides a great experience. Those ports may be a big deal to you if you regularly need to connect to projectors and/or wired Ethernet networks, for example. You may want a more rugged laptop that’s more lightweight than competing laptops thanks to its higher-end construction, like how the Lenovo ThinkPad X1 Carbon series uses carbon fiber for improved durability and weight reduction. You may just want the ability to crack open your laptop and replace the battery or upgrade the storage more easily than you can on a consumer laptop.

Or perhaps neither is right for you and you really want a gaming laptop for intensive shooters. A gaming laptop is the way to go if you really want an “AI laptop” to run Stable Diffusion and other AI models on your local hardware, anyway.

Ultimately, just be aware that so much of the difference is marketing. You can find consumer laptops and business laptops that have a lot in common, and they may even include the same CPU, RAM, and storage. While it’s good to understand the differences when you start researching the best laptop to buy, what’s more important is the laptop itself and not how it’s categorized. Perhaps you’ll find a great laptop at a great price for your home use, but it’s a business laptop. Or perhaps you’ll find a great-looking consumer laptop that works well for your business. Be sure to read some trusted laptop reviews.

Chris Hoffman is the author of Windows Intelligence, a free email newsletter that brings the latest Windows PC news, trips, and tricks to inboxes each week. He’s also the former editor-in-chief of How-To Geek and a veteran tech journalist whose work has appeared in The New York Times, PCMag, Reader’s Digest, and other publications.

Recent stories by Chris Hoffman:

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